Sales Policy

Which payment methods are available?
To pay for your order, you can use these options: Credit Card, PayPal, Referência Multibanco, MBWAY.

What are the shipping costs?
Shipping is free for all orders made in Portugal. For other locations, the shipping costs are 9€. However, shipping is free for any worldwide location for orders over 260€.

How long will it take for my order to be shipped?

Our production is made to order, to guarantee excellent quality and eliminate excess waste. We’ll need 2 to 3 weeks to made your piece and ship your order. 

Is there a way to track my shipment status?
Yes. You can follow your shipment status using a code we’ll provide you with once your order is shipped.

Can I cancel my order?
Yes, you are free to cancel your order as long as it has not yet been shipped, and your payment will be refunded.

To which countries do you ship Ownever?
We ship worldwide.

If you wish to ask us any question, please contact us via hello@ownever.com